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Support article #381

fix firmware broken xerox

Printer - Other Posted 03/2024
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Issue

fix firmware broken xerox

Solution

download the file .bin file

create a folder called "DWLD" on the USB memory device (FAT formatted)

Store the software download file .bin in the DWLD folder

Switch off the machine, insert the USB memory device (rear of the printer)?

Simultaneously press then hold the Home and Power Buttons until the device power on and the SPECIAL BOOT MENU appears

Simultaneously touch the letters A in SPECIAL, B in BOOT and the Home button

Do not touch any of the three locations, just touch/press then release simultaneously

At the keypad screen enter code number: 6789# the SPECIAL BOOT MENU 1/3 screen will display.

Select Download Mode on the SPECIAL BOOT MENU 1/3, then touch YES. The UI will display SW update progress. The machine will eventually reboot several times.

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