FAQs

Dell Open Manager not working

To make sure OM is installed

Open command prompt Run: "omreport about"

C:UsersAdministrator>omreport about

Product name : Dell EMC OpenManage Systems Management Software (64-Bit)
Version : 10.3.0.0
Copyright : Copyright (C) Dell Inc. 1995-2022. All rights reserved.
Company : Dell Inc.
Latest Version : 11.0.0.0
Download Link : https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=D9NC5

Latest OpenJDK available for download
Version : 11.0.16
Download Link : https://adoptium.net/temurin/releases/?version=11

iDRAC Service Module (iSM) is a lightweight software service that better integrates operating system (OS) related features with iDRAC and can be installed on Dell EMC 12th or later generations of PowerEdge servers. iSM has very little impact on the host processor and smaller memory footprint than "in-band" agents such as Dell EMC OpenManage Server Administrator (OMSA), thus expanding iDRAC management into supported host operating systems. Refer here for more details: https://www.dell.com/support/article/en-us/sln310557/dell-emc-idrac-service-module
C:UsersAdministrator>

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If none of the above steps work, then you can uninstall OMSA, take a backup and delete files keystore.db, omsa.jar.bak, ompref.jar.bak in C:ProgramDataDell folder. Then do a fresh installation of OMSA.